First time experience using, it was painful. The lady was so rough. I thought I will get gently service since I’m going to do bikini waxing.That’s all, the rest was fine.My advice, please do it gentle to all your customers.
Ive had painful waxes and less than thorough waxes before, but that was the worst wax I've ever gotten, I cannot believe I actually paid money for that. My skin is destroyed, I literally stopped her halfway through when I saw what was being done. I knew something was up when she waxed the same spot 4 times. I have sporadic 1/2 inch hairs across and had to spend 20 minutes in the shower removing bits of wax.I've been to uni k east village a bunch of times, this was the first terrible experience I've had. I'm so mad that I actually paid, this ruined my week and still hurts.
I booked a Brazilian wax for the second time and both sessions were pretty painless. I mostly live in LA, but when I’m in NYC I always go here. Highly recommend this process. Gentle and great for sensitive skin.
Receptionist called to move my appointment 30 minutes before scheduled time. Told me they close at 8 pm, but online I was able to book at 7:45 PM appointment no problem. Was very short with me, telling me to 'take that up with corporate' and that it says they close at 8 'right there on the website.' I was confused because why let me book at 7:45 pm appointment if it's not possible ? Also, waxing services take 15 minutes tops, not a very long procedure. I agree to move my appointment, I show up on time, and then I am told to wait to be seen. I wait until my original appointment time of 7:45 PM. Why go through all the bother for the same result?Waxer was very sweet but not very experienced, applied no pressure after pulling which made for a more painful experience.I would not recommend this location. The location on Orchard Street is much nicer and much more professional.
Since my first appointment I’ve loved the environment. I’ve gone to 2 waxers so far, Ami and Neelan. Both very kind and gentle and help with the waxing process. Overall the place is very clean and I always go at the exact time I’ve scheduled. I don’t think of finding another place to get my services done.